CAREERS

BE PART OF OUR TEAM

Job brief

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift.

Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks.

Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Requirements

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Job brief

We are looking for a professional Chef de Partie to join our team with excellent cooking according to the chef’s recipes and specifications. The ultimate goal is to expand our clientele and reputation to ensure long-term success.

Responsibilities

  • Prepare menus in collaboration with colleagues
  • Ensure adequacy of supplies at the cooking stations
  • Prepare ingredients that should be frequently available (vegetables, spices etc.)
  • Follow the guidance of the executive or sous chef and have input in new ways of presentation or dishes
  • Put effort in optimizing the cooking process with attention to speed and quality
  • Enforce strict health and hygiene standards
  • Help to maintain a climate of smooth and friendly cooperation

Requirements

  • Proven experience in a Chef de Partie role
  • Excellent use of various cooking methods, ingredients, equipment and processes
  • Ability to multitask and work efficiently under pressure
  • Knowledge of best cooking practices

Job Brief

Ensures a clean and workable kitchen area at all times by scraping food from dirty dishes, pots, pans, plates, glasses, flatware, service ware and miscellaneous items and washing them by hand and/or the dishwashing machine.

This position requires exemplary organizational and multi-tasking abilities. Attention to detail is necessary to clean and maintain equipment and work areas according to in-house, local, state and federal regulations for safety and sanitation. You must have mechanical skills to operate electric machines such as dishwashers, sanitizers, trash compactors and glass crushers.

 

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Assist Food & Beverage Servers in all aspects of the dining experience
  • Ensure the proper set up of all side stations in the outlet
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Ensure cleaning schedule is adhered to and to the required standard
  • Sweep, mop and polish restaurant kitchen
  • Wash down bar; clean and polish equipment
  • Make sure all areas of the bars and restaurants are clean, including side boards
  • Clean and mop lounge bar and equipment
  • Assist barman with transporting of stock from Department Store Rooms
  • Make sure bar and restaurant equipment is correctly stored

 

Requirements

  • Previous service experience an asset
  • Excellent communication and organizational skills
  • Ability to work cohesively with fellow colleagues as part of a team
  • Frequent lifting and carrying up to 50 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Job brief

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.

Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in kickstarting your career in the hotel industry, we’d like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Responsibilities

  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Replenish bath care products (e.g. soap and shampoo)
  • Restock beverages and food items in the mini-bar
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Address guests’ queries (e.g. on additional services)
  • Help guests retrieve lost items
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines

Requirements

  • Work experience as a Room Attendant or Maid
  • Experience with industrial cleaning equipment and products
  • Good physical health and stamina
  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions

We are looking for an enthusiastic Bartender / Barmaid to provide an excellent guest drinking experience creating classic and innovative drinks exceeding customers’ needs and expectations.

Responsibilities

  • Prepare alcohol or non-alcohol beverages for bar and restaurants
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’ needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations

Requirements

  • Resume and proven working experience as a Bartender
  • Excellent knowledge of in mixing, garnishing and serving drinks
  • Computer literacy
  • Knowledge of a second language is a plus
  • Positive attitude and excellent communication skills
  • Ability to keep the bar organized, stocked and clean
  • Relevant training certificate

 

As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. 

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Restaurant Captain Duties and Responsibilities:

  • Always greet and welcome guests promptly in a warm and friendly manner.
  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
  • Serve food courses and beverages to guests.
  • Set tables according to type of event and service standards.
  • Record transaction / orders in Point of Sales systems at the time of order.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
  • Ensures that hotel brand standards and SOP's are consistently implemented.

Work with fellow  staffs and manager to ensure that the restaurant achieves its full potential.

We are looking for an experienced AV technician to set up and operate media equipment for live events. As an AV technician, you will be responsible for organizing and installing media equipment such as projectors, microphones, video monitors, and sound boards..

Audio Video Technician Responsibilities:

  • Meeting with Event Coordinators to discuss audio, lighting, and video requirements.
  • Altering venue arrangements according to layout diagrams.
  • Laying electrical and sound cables.
  • Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras.
  • Conducting sound, visual, and performance quality checks on AV equipment.
  • Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations.
  • Operating sound and visual equipment during live events.
  • Troubleshooting equipment and ensuring events run smoothly.
  • Maintaining strong customer relations.
  • Disassembling audio and visual equipment and packing up after the event.

Audio Video Technician Requirements:

  • Bachelor’s degree in sound engineering or a similar field.
  • Previous experience working as an AV technician.
  • In-depth knowledge of sound, video, and lighting equipment.
  • Familiarity with computers and IP Networking Systems.
  • Advanced knowledge of modern filming and sound mixing techniques.
  • Excellent troubleshooting skills.
  • A keen eye for detail.
  • High level of physical fitness and the ability to lift heavy equipment.

Good communication and interpersonal skills.

Interested candidates may send their CV to hr@thesmallville.com


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